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Partnership Officer

ProgressSoft · Dubai, United Arab Emirates · On-site · Posted 5 days ago

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About the job

The Partnership Officer will play a key role in expanding our business by cultivating and managing relationships with a diverse range of partners. This role requires a highly organized and motivated individual with excellent relationship management skills and the ability to manage multiple projects simultaneously. Responsibilities • Create a systematic, process-driven approach for partner outreach and relationship management. • Develop an on-boarding plan and certification program to the partners to be completed following the enablement and orientation sessions. • Collaborate with internal teams to develop and implement joint marketing, sales, and support initiatives. • Collaborate with senior management, Business Development teams, and Strategy Manager to align our internal goals with new and existing partner relationships in MENA. • Represent ProgressSoft at industry events, conferences, and networking opportunities to promote brand awareness and build strategic relationships. • Negotiate partnership agreements and contracts, ensuring terms are mutually beneficial and aligned with ProgressSoft´s objectives. • Develop a “Partner Kit” and collaborate with the marketing team to ensure partners receive the appropriate materials including branding guidelines, product summaries and presentations as applicable. • Work in liaison with the Business Development member handling the assigned territory to align on partnership agreement scopes, quotas, products covered, exclusivity, etc... • Maintain an ongoing relationship with current partners and offer new ways to grow the partnership. • Build and maintain strong relationships with key decision-makers at partner organizations. • Collaborate cross-functionally with internal teams, including Business Development, Marketing, strategy, Product Development, and Operations, to support partnership initiatives and drive results. • Identify and source partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits in MENA • Proactively seek out new partnership opportunities that align with the company’s strategic goals, Business Development team’s needs, and potentially complimentary products. • Analyze potential partnerships to assess strategic fit, value proposition, and potential ROI. • Stay up to date on industry trends, competitor activities, and identify emerging technologies and partners. • Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships. • Analyze partnership performance, challenges, and opportunities to provide regular reports and insights to internal stakeholders. Requirements • Possesses 3-5 years of experience in partnership management. • Experienced in the IT and banking industry best practices, with a strong understanding of emerging technologies and their impact on financial services. • Excellent knowledge of local MENA payments infrastructure & industry. • Proven track record of successfully developing and managing partnerships. • Ability to track and analyze partnership performance. • Ability to evolve in a complex environment. • Ability to operate with complete independence and autonomy. • Excellent communication, presentation, and interpersonal skills. • Excellent negotiation and strategic thinking skills. • Proficiency in written and verbal communication in English is a must.

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