Danish CS Travel Industry - Latvia / Remote BA1

Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries. This role offers flexibility: you can work from the comfort of your home or from one of our modern offices. We also provide both full-time and part-time options! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward. Your Role as a Customer Support Agent: • As a Customer Support Specialist, you will: • Deliver outstanding customer service via phone and email • Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more) • Find tailored solutions to ensure smooth and enjoyable journeys for customers Requirements • Fluency in Danish • Good command of English (spoken and written) • A flexible, dynamic, and customer-focused attitude Benefits • Competitive Salary • Performance Bonus • Flexible work schedule • Option to work from home or at our city-center office • Comprehensive health insurance (including gym and dental care) • Paid mobile phone bill • A supportive, friendly, and fun team environment