DSA- Department of Student Affairs

This role is for one of Weekday’s clients Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA) Min Experience: 1 years Location: Delhi , NCR, Punjab JobType: full-time Requirements Key Responsibilities: Communication & Representation • Represent the company in all on-campus forums, meetings, and events. • Act as a bridge between students and the central team. • Host and moderate events, webinars, and student town halls. Event Management & Student Engagement • Plan, organize, and execute high-impact events, orientations, contests, and celebrations. • Lead student clubs and interest groups, fostering active participation and leadership. • Develop and implement new community engagement initiatives. Data Management & Documentation • Maintain up-to-date records of student involvement, grievances, events, and resolutions. • Submit regular reports with insights and suggestions. • Use tools like Excel/Sheets, CRM for data tracking. Leadership & Student Support • Serve as a mentor and guide for students facing academic or personal challenges. • Manage student grievances and maintain a safe, inclusive environment. • Promote a culture of discipline, mutual respect, and responsibility. University Liaison & Diplomacy • Build and maintain strong working relationships with university staff and authorities. • Ensure the company is seen as a professional, value-adding partner. • Coordinate with campus departments for approvals, venue bookings, and support. Core Skills & Competencies 1. Exceptional Communication & Public Speaking • Fluent, confident, and engaging speaker. • Able to address large groups, moderate discussions, and represent us in formal settings. • Skilled in adapting tone and language based on audience – students, university officials, or partners. 2. Event Planning & Creative Campaigning • Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc. • Brings fresh, innovative ideas that reflect students’ interests and align with our goals. • Manages budgets, timelines, vendors, and promotion strategy effectively. 3. Pulse of the Community • Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences. • Designs engagement activities that spark joy, pride, and belonging within the student body. • Creates campaigns that are not only fun but mission-driven. 4. Club & Community Management • Leads multiple student clubs and interest groups. • Identifies leaders within the student body and grooms them for responsibility. • Oversees regular student activities, ensuring participation and purpose. 5. Leadership & Decision-Making • Strategic thinker and action-oriented. • Assigns roles, holds people accountable, and maintains discipline. • Balances warmth with authority; commands respect while remaining approachable. 6. Responsiveness & Reliability • Available beyond the standard 9–5 schedule, especially in crisis or event situations. • Maintains prompt communication via calls, emails, and messages. 7. Emotional Intelligence & Empathy • Capable of handling student grievances with understanding and discretion. • Maintains emotional balance under pressure and helps students regulate theirs. • Serves as a trusted advisor during difficult transitions or conflicts. 8. Professionalism & Diplomacy • Handles university relations with maturity and tact. • Knows when to escalate issues and when to resolve them independently. • Builds trust-based relationships with faculty and administration. 9. Conflict Resolution & Crisis Management • Anticipates brewing issues and neutralizes them early. • Manages student-to-student or student-to-administration conflicts calmly. • Capable of stepping in as a strong but fair mediator. 10. Data Tracking & Documentation • Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc. • Ensures every interaction, event, and outcome is documented and reported with transparency. • Obsessed with optimization based on numbers and patterns. 11. Negotiation & Persuasion • Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes. • Communicates value propositions effectively in both informal and formal situations. • Skilled in proposal creation and pitching our value-add to institutions.