SPED Educational Case Manager

This job is fully Remote! Clear and excellent English communication skills, technology skills, and organization skills, required. Overview of the Position • The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service • Actively support Tutor Me Education Regional Operations • Provide outstanding academic services to students and their families • Operate seamlessly in a virtual operating environment • Maintain Tutor Me Education operating standards including people, financial, and academic standards • Ensure delivery of programs and initiatives for our students and school district partners • Meet operational excellence standards • Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets • Manage virtual tutoring sessions • Monitor all students’ academic progress • Help ensure flawless execution of programs and initiatives • Manage your own time in compliance with company and regulatory requirements • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments • Other responsibilities – as required by the business • Relish building relationships with students and their families Case Management and Compliance • IEP/504 Oversight: Expertly implement and monitor IEP/504 accommodations, ensuring all educational supports are legally compliant and tailored to individual student needs. • Quality Assurance: Audit instructional plans for rigorous alignment with state standards and specific IEP goals to ensure high-quality service delivery. • Documentation & Reporting: Streamline check-in systems between families, schools, and service providers to maintain transparent communication and updated student records. Instructional Leadership & Clinical Coaching • Specialized Consultation: Act as a subject matter expert in SPED strategies, providing targeted coaching on Autism, ADHD, ELL, and behavioral interventions. • Pedagogical Frameworks: Champion evidence-based practices including UDL (Universal Design for Learning), RTI/MTSS, and multisensory instruction across the caseload. • Professional Development: Facilitate monthly coaching cycles, including observations and feedback loops, to elevate the standard of care and celebrate milestone achievements. Onboarding & Provider Management • Provider Readiness: Lead the onboarding and training of educational staff, ensuring they are proficient in navigating complex curricula, assessments, and individualized Learning Plans (LPs). • Gradual Release Modeling: Conduct demo sessions using the "I Do, We Do, You Do" framework to mentor staff on effective student engagement and lesson execution. Resource Development & EdTech Integration • Resource Architecture: Build and manage a "Virtual Resource Hub," including SPED toolkits, progress-monitoring instruments, and planning templates. • Systems Optimization: Enable and troubleshoot educational technology (e.g., ReadWorks, Boom Cards) through the creation of "one-pager" guides and video tutorials for stakeholders. Data-Driven Decision Making • Progress Monitoring: Utilize assessment data to establish baselines, set SMART goals, and track student mastery over time. • Strategic Intervention: Analyze data trends to adjust support systems and ensure students are consistently meeting their developmental and academic benchmarks. Requirements Qualifications • Time management, planning, and prioritization • Ability to organize and manage multiple responsibilities successfully • Exhibits professional and approachable demeanor • Ability to prioritize and focus on key objectives, which may change from month to month • Effective communications both in virtual environments • Proficient in using all communication media including in person, phone, and video • Ability to build engagement and trust in virtual relationships, whether with customers or with team members • Works Well With Others • Learning agility – able to adapt to changes in work environment by changing behaviors as required • Able to acquire new skills as required • Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) • Ability to manage remote teachers • Ability to work independently • High tolerance for ambiguity • Bachelor’s Degree required • 2-3 years progressive career growth • Experience working in a virtual operations and team environment • Bilingual in English and Spanish beneficial but not required • Proficient in Microsoft Office and Google applications Benefits Fully Remote! PTO Etc.