Client Relationship Officer | Fintech | Hong Kong

Responsibilities: • Provide the priority services to VIP Customers by different channels in Premium Service Centre. • Be the dedicated site visit ambassador for agents and customers, ensuring a seamless and exceptional experience during their visits. • Coordinate with both internal teams and external providers on permits application, hotels accommodation booking, and transportation arrangements for customer. • Organize all relationship building customer activities/events with internal and external stakeholders. • Assist in providing quality services and financial solutions to customers and satisfy their needs. • Support all rounded center administrative and maintenance functions. Requirements • Degree holder in Business, Banking & Finance or related disciplines • Minimum 3 year of Client Relations, Administrative experience gained from Banking, Financial service industry is preferred • Self-motivated, independent and client-focused • Strong negotiation, communication, interpersonal and analytical skills • Fluency in written and spoken English and Chinese