ServiceNow Developer (Remote - Mexico Only)

About Scalepex Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens. Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth. Role Overview As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment. Key Responsibilities • Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog. • Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs. • Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes. • Testing & Deployment: Conduct unit testing and support system testing and deployment activities. • Documentation: Maintain comprehensive documentation for configurations, customizations, and processes. • Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions. Requirements Qualifications • Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer. • Technical Skills: • Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages. • Experience with ServiceNow modules such as ITSM, ITOM, and CMDB. • Familiarity with ServiceNow IntegrationHub and Flow Designer. • • Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus. • Soft Skills: • Strong problem-solving and analytical skills. • Excellent communication skills in English. • Ability to work independently in a remote setting. Preferred Qualifications • Experience with Agile/Scrum methodologies. • Familiarity with ITIL processes and best practices. • Knowledge of ServiceNow Performance Analytics and Reporting. • Experience in developing custom applications on the ServiceNow platform. Benefits • Contractor scheme. • 100% remote.