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Customer Service Lead

Placements24 · Cape Town City Centre, South Africa · On-site · Posted 4 days ago

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About the job

About the Role Our client, a prominent retailer with a strong presence in Cape Town, Western Cape , is actively seeking a highly motivated and customer-centric Customer Service Lead . This role is crucial in ensuring an unparalleled customer experience across all touchpoints. You will be responsible for leading the customer service team, developing and implementing service strategies, and acting as a key liaison between customers and the business. The ideal candidate possesses excellent communi…

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