Customer Service

Job Title: Customer Service Hours: Full-Time Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern. About the Role We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities • Respond to customer enquiries by phone, email, and in person. • Resolve customer issues and complaints in a professional manner. • Process customer requests and maintain accurate records. • Provide information on products and services. • Work closely with colleagues to deliver excellent customer service. What We're Looking For • Excellent communication and interpersonal skills. • Strong organisational and problem-solving abilities. • Positive, professional, and customer-focused attitude. • Good IT skills, including Microsoft Office. • Previous customer service experience is desirable but not essential. What We Offer • Supportive and friendly working environment. • Training and development opportunities. • Opportunity to grow within the business.