Bars/Concessions Administrator

• Develop, maintain, and distribute event staffing schedules for bartenders, barbacks, concession supervisors, and other assigned hourly positions. • Coordinate staffing needs with Concessions Managers, Beverage Managers, and senior leadership. • Review upcoming event calendars, BEOs, attendance projections, and operational requirements to determine staffing needs. • Maintain accurate employee rosters, availability, assigned locations, and reporting times. • Ensure schedules are published and communicated within established deadlines. • Make necessary adjustments for callouts, employee availability, operational changes, and additional staffing requests. • Maintain backup staffing lists to address last-minute shortages. • Coordinate scheduling needs for simultaneous events across Caesars Superdome, Smoothie King Center, and Champions Square. 2. Event Staffing & Readiness • Confirm staffing levels before each event and communicate any shortages or concerns to management. • Prepare staffing assignments and reporting instructions for event-day operations. • Ensure employees receive accurate information regarding reporting locations, uniform requirements, and scheduled shifts. • Coordinate last-minute staffing replacements and schedule changes. • Support employee check-in and staffing verification as needed. • Communicate staffing updates to the appropriate department managers. • Review staffing results after events to identify areas for improvement. 3. Labor Management & Reporting • Maintain accurate schedules and staffing records within ABI or other designated scheduling systems. • Monitor scheduled labor against approved staffing plans and labor budgets. • Prepare estimated versus actual labor reports. • Track employee attendance, callouts, no-shows, and staffing adjustments. • Assist management with labor forecasting based on attendance, event type, and historical staffing trends. • Identify opportunities to improve scheduling efficiency and reduce unnecessary labor costs. • Provide staffing reports and updates to leadership as requested. 4. Staffing Agency Coordination • Communicate staffing needs and event requirements to approved third-party staffing agencies. • Confirm agency staffing commitments, employee counts, and reporting times. • Coordinate changes in agency staffing requirements before events. • Track agency attendance and communicate discrepancies to management. • Ensure agency personnel receive appropriate event instructions, uniform expectations, and check-in information. • Maintain accurate records of staffing requests and agency confirmations. 5. Employee Communication & Administration • Serve as a primary point of contact for employee scheduling questions, availability updates, and shift confirmations. • Maintain organized and accurate employee scheduling records. • Assist with onboarding coordination and scheduling-system access for new employees. • Coordinate with Human Resources regarding employee status changes, onboarding requirements, and staffing eligibility. • Maintain confidentiality of employee information. • Respond to staffing inquiries professionally and promptly. • Assist with administrative projects and other duties assigned by department leadership. Performance Expectations Success in this role will be measured by the following: • Staffing schedules are accurate, complete, and distributed on time. • Staffing shortages are identified and escalated before event day. • Employee assignments, reporting times, and staffing changes are communicated clearly. • ABI schedules and employee records are consistently maintained. • Estimated and actual labor reports are completed accurately and on time. • Agency staffing commitments are confirmed before each event. • Department managers receive timely staffing updates. • Employee callouts and last-minute changes are addressed promptly. • Scheduling practices support operational readiness and responsible labor management.