Vice President, Head of Mortgage Ecosystem

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview TransUnion’s Financial Services team helps mortgage lenders, servicers, investors, and other ecosystem participants use data, analytics, and technology to make more informed decisions across the customer lifecycle. The Financial Services – Mortgage team connects market, customer, competitive, and regulatory insights with TransUnion’s product, sales, marketing, and analytics capabilities to shape strategy and accelerate growth in the U.S. mortgage market. This role reports to the Senior Vice President of Mortgage and Auto Finance.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities • Lead the development, communication, and execution of the three-year strategic and operating plan for TransUnion’s U.S. Mortgage business, translating market priorities into measurable growth objectives. • Identify, evaluate, and develop new go-to-market opportunities, products, services, partnerships, and business models across the mortgage ecosystem. • Build a fact-based view of market size, customer needs, competitive dynamics, consumer behavior, economic conditions, technology shifts, and regulatory developments to guide investment and portfolio decisions. • Lead and partner with key internal and external stakeholders to anticipate mortgage-related news, regulatory developments, market analysis, and other market shifts; assess their implications for TransUnion; and adapt the company’s mortgage strategy, priorities, and market response accordingly. • Partner with Sales, Product, Marketing, Analytics, Finance, Technology, and other teams to convert strategic priorities into market engagement plans and coordinated execution. • Develop business cases, financial scenarios, and test-and-learn pilots that validate key hypotheses, quantify opportunity, and inform commercialization decisions. • Lead primary research, including voice-of-customer interviews, advisory boards, focus groups, and engagement with key mortgage industry participants. • Serve as a trusted advisor to senior leaders, customers, and business partners by presenting clear recommendations, executive-ready narratives, and decision frameworks grounded in market and data analysis. • Represent TransUnion as a mortgage industry thought leader through client engagement, industry forums, conferences, and TransUnion-sponsored events. • Manage a portfolio of short-term growth initiatives and longer-term transformational opportunities, ensuring clear scope, governance, milestones, stakeholder communication, and measurable outcomes. • Lead, coach, and develop a high-performing mortgage team while establishing priorities and promoting effective cross-functional collaboration. Required Knowledge and Experiences • 15 or more years of experience in market strategy, business management, strategic planning, corporate strategy, or a related discipline, with demonstrated success translating insights into growth initiatives. • Deep knowledge of the U.S. mortgage ecosystem and its participants, customer needs, economics, regulatory environment, capital markets, and emerging trends, applied to strategic planning and go-to-market decisions. • Experience leading teams and complex cross-functional initiatives, including developing talent, influencing without direct authority, and aligning senior stakeholders around priorities. • Experience working with and presenting to senior executives and external customers, with the ability to simplify complex findings into clear recommendations and compelling business narratives. • Bachelor’s degree or equivalent relevant experience in business, finance, economics, marketing, strategy, or a related field. MBA preferred Required Technical Skills • Advanced proficiency with Microsoft Excel for financial modeling, forecasting, scenario analysis, and synthesis of complex data sets. • Advanced proficiency with Microsoft PowerPoint for creating executive- and client-ready presentations, strategic narratives, and decision materials. • Proficiency in credit risk management and consumer credit modeling principles. • Working proficiency with market research, customer insight, and data visualization tools used to identify trends and communicate actionable findings. We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: • Master’s degree in business administration, finance, economics, marketing, strategy, or a related field. • Experience in strategy consulting, financial services, credit risk, data and analytics, or mortgage technology. • Experience designing and conducting primary market research, including voice-of-customer interviews and advisory boards. • Experience developing new product concepts, commercialization plans, and test-and-learn pilots. • Ability and willingness to travel approximately 15–20% for customer meetings, internal collaboration, and industry events. Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacti