Phlebotomy Service Rep I

Job Description: I. Position Summary: Under the direction of the Marcus Principal Investigators and Project Directors, perform daily phlebotomy activities of the laboratory accurately and on time.  Maintain a safe and professional environment.  Performs with confidence, clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation.  Demonstrates organizational commitment and promotes a positive image to participants, health care providers, and the public in general. II. Core Competencies: • Must be flexible and available based on staffing requirements. • Excellent phlebotomy skills to include geriatric. • Demonstrates good organization, communication, and interpersonal skills, is able to manage concerns of participants in a professional manner. • Capable of handling multiple priorities in a high-volume setting • Ability to perform data-entry. III. Position Responsibilities:                       1. Fundamental expectations • Greet participants appropriately. Treat all participants in a courteous manner. • Ensures all field specimens are collected accurately and on time. • Collects specimens according to established procedures.  • Label, centrifuge, split, and freeze specimens as required by testing procedures. 2.  Maintains required records and paperwork. • Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, etc). • Maintains all appropriate phlebotomy and sample logs.   3.     Demonstrates organizational commitment. • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. • Reports on time to work, following attendance guidelines. • Communicates appropriately with participants, coworkers and the health care providers. • Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, for resolution.  Remains polite and courteous at all times. 4.     Miscellaneous duties and responsibilities. • Keeps work area neat and clean.  Disposes of biohazard containers when scheduled. • Help with inventories and other tasks as assigned.   IV. Qualifications: • High school diploma or equivalent. • Medical terminology helpful. • Phlebotomy certification preferred. • 1 year Phlebotomy experience- geriatric capillary and venipuncture. • Keyboard/data entry application, if applicable. • Customer service in a service environment. • Ability to work on Monday and Friday mornings is preferred. Remote Type: On-site Salary Range: $19.79 - $28.26