Technical Support Professional Welding

Responsibilities: • Technical customer support and service for national customers in the Welding business segment and internal interfaces • Recording, documenting, and handling support cases in accordance with process standards, including the continuous forwarding of customer feedback • Coordinating, delivering, and documenting technical services following management approval (e.g., service assignments, trade show participation, customer events, and training) • Proactively sharing expertise within the national support team and across relevant departments • Creating, translating, and adapting technical documentation and training materials to meet national and regional requirements • All other duties as assigned by management (e.g. nomination for projects/desks) Requirements: • Technical education • Additional professional qualifications obtained through continuing education or several years of professional experience • Professional experience in technical support • English language skills and/or local language at a level appropriate for the position Are you ready for Fronius? Apply online now and become part of the Fronius family!