BPM Automation Specialist – Pega, Power Platform, Camunda & AI

Job Summary Synechron is seeking a BPM, Low-Code Automation and AI Specialist with experience across Pega, Microsoft Power Platform, Camunda and AI-enabled process automation. The role is responsible for designing, developing, implementing, maintaining and supporting business process management solutions that improve operational efficiency and meet business requirements.The position will work with cross-functional teams to understand business processes, identify automation opportunities and deliver workflow-based solutions. The successful candidate will contribute to business objectives by streamlining operations, supporting reliable BPM platforms, improving process quality and enabling measurable automation outcomes. Software Requirements Required Software Skills • Business Process Management software: Knowledge of BPM platforms such as Pega, Appian and IBM BPM. Experience with BPM software should be demonstrated through relevant project delivery. • Pega: Practical experience designing, developing or supporting Pega-based BPM solutions. Experience level should align with the requirement of at least three years in BPM and process automation. • Workflow design and modeling: Experience with workflow design and modeling tools such as Microsoft Visio and BPMN. • Programming languages: Strong programming or scripting capability in one or more of Java, JavaScript and Python, with the ability to apply these languages to integration, automation, validation or support activities. • Database systems: Working knowledge of Oracle and SQL Server, including data access, queries, troubleshooting and support activities. • Process automation platforms: Experience with workflow and process automation concepts relevant to Microsoft Power Platform and Camunda, where applicable to project responsibilities. Preferred Software Skills • Experience with Microsoft Power Platform, including Power Automate, Power Apps or related platform capabilities. • Experience with Camunda and BPMN-based process orchestration. • Experience applying AI capabilities to process automation, workflow optimization, decision support or operational use cases. • Professional certification in BPM software or a related process automation platform. • Experience working with multiple BPM platforms, including Pega, Appian, IBM BPM, Power Platform or Camunda. • Familiarity with version-controlled development and release practices for BPM solutions. Specific product versions are not prescribed in the requirements. Candidates should demonstrate hands-on experience with versions used in recent enterprise projects and the ability to adapt to platform upgrades. Overall Responsibilities • Design and develop BPM solutions that meet documented business and technical requirements. • Collaborate with cross-functional teams to understand current-state and future-state business processes. • Identify opportunities to automate, simplify and improve business operations. • Develop and implement process workflows, models and rules using appropriate BPM, low-code and orchestration technologies. • Apply BPMN and workflow modeling practices to document process logic and process dependencies. • Integrate BPM solutions with databases, applications and supporting services where required. • Maintain and support BPM systems, including software upgrades, configuration changes, performance improvements and bug fixing. • Provide technical support and troubleshooting for BPM systems and related integrations. • Participate in testing, quality assurance, defect resolution and release activities for BPM solutions. • Communicate technical concepts, process impacts, risks and recommendations to technical and non-technical stakeholders. • Contribute to the responsible use of AI and automation by considering data quality, traceability, security, maintainability and human oversight. • Support efficient digital processes that reduce unnecessary manual work, rework and paper-based activity where applicable. Strategic Objectives • Deliver maintainable BPM and automation solutions aligned with business requirements. • Improve process efficiency, consistency, visibility and operational supportability. • Promote reusable workflow patterns, clear process documentation and effective quality controls. • Contribute to successful project delivery through effective collaboration, testing and technical support. Performance Outcomes and Expectations • BPM solutions are delivered in accordance with approved requirements, design standards and project timelines. • Workflows and process models are documented, tested and maintainable. • Defects and production issues are investigated and resolved within agreed support expectations. • Automation opportunities are assessed using measurable business and operational benefits. • Stakeholders receive clear updates regarding progress, risks, decisions and dependencies. • Solutions support appropriate security, data management, sustainability and quality practices. Technical Skills (By Category) 1. Programming Languages Essential • Practical programming or scripting experience using Java, JavaScript or Python. • Ability to understand existing code, develop application logic and troubleshoot technical issues. • Ability to use programming skills for workflow automation, integrations, data processing, validation or support activities. Preferred • Experience using more than one of Java, JavaScript and Python. • Experience developing custom components, connectors, APIs or automation scripts for BPM platforms. • Experience applying Python or other programming languages to AI-enabled process automation use cases. 2. Databases and Data Management Essential • Working knowledge of Oracle and SQL Server. • Ability to write or interpret SQL queries for data retrieval, validation and troubleshooting. • Understanding of data relationships, data quality and the impact of data changes on process execution. • Ability to investigate data-related issues affecting BPM solutions. Preferred • Experience supporting data integrations between BPM platforms and enterprise databases. • Knowledge of data mapping, transformation and reconciliation. • Experience applying data governance and data quality practices to automation solutions. 3. Cloud Technologies Essential • Ability to understand the deployment, integration and support considerations of BPM solutions in the relevant project environment. Preferred • Experience deploying or supporting BPM, low-code or AI solutions in cloud environments. • Familiarity with cloud-based integration, monitoring, identity and environment management. • Experience supporting platform upgrades or migration activities in cloud or hybrid environments. 4. Frameworks and Libraries Essential • Working knowledge of BPM concepts, process automation principles and workflow implementation. • Experience with BPMN for process modeling. • Ability to work with platform-specific frameworks and configuration capabilities within BPM tools. Preferred • Experience with Pega, Microsoft Power Platform and Camunda. • Experience with API integration frameworks, reusable automation components or orchestration patterns. • Familiarity with AI and machine learning libraries or services used for process automation, where relevant to the role. 5. Development Tools and Methodologies Essential • Experience with workflow design and modeling tools such as Microsoft Visio and BPMN. • Understanding of software development, testing, defect management and release processes. • Ability to participate in quality assurance and technical documentation activities. • Ability to work independently and as part of a cross-functional team. Preferred • Experience with Agile or other structured delivery methodologies. • Familiarity with source control, continuous integration and deployment practices. • Experience with application monitoring, logging, incident management and performance troubleshooting. • Experience using process di