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Italian Customer Service Consultants
Jai Search Consultancy · Cape Town City Centre, South Africa · On-site · Posted 4 days ago · R240,000–R264,000
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About the job
What you'll be doing: -Moderate all customer reviews and respond to email queries in Italian and English -Meets or exceeds quality and productivity goals assigned -Demonstrates clear and polite written and oral communication -Demonstrates appropriate sense of urgency for reviews moderation and email response and service levels -Demonstrates knowledge and use of departmental resources, policies, and procedures -Uses customer service tools in order to provide an accurate response and an exception…
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