Sales Manager (Chinese Bilingual)

[Position] Sales Manager (Chinese Bilingual) [About Our Client] Restaurant Equipment Distribution [Job Summary] The Sales Manager will oversee company's sales across retail stores and outside sales team. This includes responsibility for in-store & out-of-store sales performance, team development, customer satisfaction, and market expansion. This leader will work closely with the CEO and other business unit heads to ensure company is a model of operational excellence and sustained growth. [Job Description] Sales Strategy & Branch Growth - Develop and lead retail and branch-level sales strategies that drive top-line growth and margin improvement. - Set and manage sales goals, pricing strategies, and local market campaigns. - Evaluate new market opportunities and oversee branch expansion planning and execution. Customer Experience & Community Engagement - Foster a service-first, high-trust environment for our customers, contractors, and restaurant partners. - Lead in-store experience design and customer feedback programs. - Represent company at local business events and industry forums to stay embedded in the communities we serve. Team Leadership & Culture Building - Build and mentor a diverse, high-performing team of sales associates, sales consultants, and customer facing personal. - Foster a values-based culture of ownership, accountability, and career growth. - Implement training programs, performance reviews, and leadership development initiatives. Cross-Functional Collaboration - Work closely with the corporate strategy, supply chain, and marketing teams to align sales priorities with broader company initiatives. - Support systems implementation (POS, ERP, CRM) and digital transformation efforts. - Act as the customer voice in product selection, pricing, and promotional planning. Requirements [Qualifications] - Bilingual in English and Chinese Mandarin speaking is strongly preferred. - 5+ years of experience in retail operations, sales management, or multi-unit leadership in foodservice, restaurant supply, or industrial retail. - Proven ability to lead geographically distributed teams and scale branch-based business models. - Strong financial and operational acumen with a track record of driving profitable growth. - Deep understanding of customer behavior in B2B or contractor-facing retail environments. - Hands-on leadership style and comfort navigating between strategic and tactical responsibilities. Benefits [What's On Offer] - Lead the flagship business unit of a family-owned company with deep community roots and growth ambitions. - High-impact role with autonomy, visibility, and direct partnership with the CEO. - Competitive compensation package with performance-based incentives. - Comprehensive medical, dental, and vision benefits. - Visa sponsorship opportunity provided - Opportunity to shape the future of a values-driven company where relationships matter, and leaders lead by example. - A people-first culture where hard work, loyalty, and legacy are celebrated. - PTO 10 days