Back-Office CSR | Healthcare Account (Project-Based)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: • Ensure documentation meets required standards and guidelines. • Identify discrepancies and provide feedback as needed. • Maintain organized records and track review progress. • Collaborate with team members to meet productivity and quality targets. • Review note sessions for accuracy and completeness. Requirements • At least 6 months BPO experience (Healthcare Account Experience is a PLUS) • ABA experience is an advantage • Strong attention to detail and accuracy • Good written and verbal English communication skills • Strong system navigation and multitasking abilities • Ability to work independently and manage time effectively • Willing to work onsite in Shaw Blvd, Mandaluyong • Amenable working night shift Benefits What can we offer you? • Competitive salary and benefits • 10%-night differential • Work-life balance • A focus on growing your career path with us • We encourage you to follow your passions and learn new skills Our commitment to you • Strong culture and values-driven leadership • We create opportunities for you to learn and grow at any stage of your career • Continuous learning and innovation • We foster an all inclusive environment where everyone thrives