Lead Software Engineer

ServiceNow Lead Software Engineer  Job Summary.  We are seeking a skilled ServiceNow Lead Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.  Key Responsibilities  • Design, develop, and implement ServiceNow solutions using best practices  • Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer with advance Level coding skills.  • Develop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.   • Build and support integrations using REST, SOAP, MID Server, and IntegrationHub  • Create and manage Service Catalog items, workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors  • Perform unit testing, debugging, and troubleshooting of platform issues  • Support platform upgrades, patches, and releases  • Collaborate with architects, business analysts, and stakeholders to gather requirements  • Follow SDLC, Agile/Scrum, and change management processes  • Maintain technical documentation and knowledge articles  Required Skills & Qualifications  • 6+ years of hands-on ServiceNow development experience  • Strong experience with JavaScript, REST/SOAP APIs and integrations  (server-side and client-side)  • In-depth knowledge of ServiceNow platform architecture  • Experience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)  • Familiarity with CMDB, Discovery, and ITSM   • Experience with other Application would be plus like ITOM, HRSD.  • Understanding of ACLs, roles, and security best practices  • Experience working in Agile/Scrum environments  referred Qualifications  • ServiceNow certifications such as:  • Certified System Administrator (CSA)  • Certified Application Developer (CAD)  • Module-specific certifications (CSM, ITSM, MCO etc.)  • Experience with ServiceNow Performance Analytics and Reporting  • Knowledge of UI Builder, Service Portal, and Workspace configuration  • Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)  Soft Skills  • Strong analytical and problem-solving skills  • Excellent communication and documentation abilities  • Ability to work independently and in a team environment  • Strong stakeholder management skills  Education  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience  • Min 7+ Years of experience in Servicenow  •   Nice to Have  • Experience with cloud platforms (AWS, Azure, SAP)  • Knowledge of ITIL processes  • Experience supporting global enterprise environments