Pricing Analyst

Job Summary: The Sales Support Representative (SSR) serves as the primary customer contact for sales support activities, coordinating with Engineering, Manufacturing, Quality, and other cross-functional teams to deliver timely and competitive proposals. The role supports sales growth, quotation performance, forecasting accuracy, opportunity pipeline management, and continuous improvement initiatives. Job Responsibilities: • Act as the key point of contact for customer inquiries, quotations, and commercial support. • Coordinate with Engineering, Manufacturing, Quality, Site Hubs, and Sales teams to prepare accurate and timely proposals. • Review customer specifications and documents to ensure compliance with Flowserve technical and commercial requirements. • Manage aftermarket quotations, strategic offerings, win-back opportunities, and daily customer proposals. • Monitor proposals throughout the complete bid cycle and maintain updates in the designated workload management tool. • Support quotation prioritization, cycle-time reduction, delivery-time improvement, and rework minimization. • Prepare high-quality, value-priced proposals to support order fulfilment and maximize sales bookings. • Track and support sales forecast processes, including 30-day forecasts, quarterly forecasts, monthly outlooks, and QBR analytics. • Compile weekly sales reports and maintain accurate sales records, training records, organization charts, and related information. • Support sales leadership with performance-gap analysis, forecast accuracy, sales productivity reporting, and continuous improvement projects. • Collaborate with stakeholders to improve customer experience, quotation hit rates, and overall sales efficiency. • Perform other assigned duties as required. Main Objectives: • Deliver accurate, timely, and competitive customer proposals. • Improve quotation turnaround time, hit rate, and order conversion. • Support sales booking growth and opportunity pipeline development. • Ensure accuracy in sales forecasting, reporting, and workload management. • Strengthen collaboration across Sales, Engineering, Manufacturing, Quality, and Site teams. • Enhance customer experience through responsive and professional support. • Drive process improvements that improve sales productivity and operational efficiency. Job Requirements: • High School Diploma/GED with 0–2 years of relevant experience, or equivalent combination of education and experience. • Experience in sales support, customer service, commercial administration, or contract administration within an engineered manufacturing environment. • Basic understanding of pumps, rotating equipment, pump applications, parts, programs, and related processes. • Exposure to aftermarket quotations, pricing, contract review, ERP administration, and customer relationship management. • Experience supporting power generation and utility industry customers is preferred. • Knowledge of Salesforce or similar CRM systems is preferred. • Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Outlook. • Ability to manage multiple priorities, meet deadlines, and work effectively with minimal supervision. • Strong organizational, reporting, and data-management skills. Competencies: • Customer-focused and results-driven approach. • Strong verbal and written communication skills. • Effective cross-functional collaboration and stakeholder management. • Problem-solving and analytical mindset. • Ability to influence others through relationship building and teamwork. • Attention to detail and accuracy in quotations, specifications, and reports. • Ability to work effectively in a fast-paced environment. • Adaptability, ownership, and continuous-improvement mindset. • Global mindset with the ability to work across varied business functions and cultures.