Business Manager AZ-FNC240913001/01

Xcellink seeks a dynamic and proven leader to spearhead business growth and strategic initiatives across Southeast Asia for its core service lines: -Software Development and Implementation Services -Data Center Services The ideal candidate will bring a strong understanding of technology-led services and complex enterprise environments, with the ability to translate market opportunities into scalable, revenue-generating offerings. This role is accountable for shaping go-to-market strategies, driving pipeline development, and leading commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio. This position requires a blend of commercial leadership, industry insight, and operational oversight to ensure that Xcellink’s services are positioned competitively and delivered successfully across multi-site customer environments. The Business Manager will champion best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems. The role will also lead market-entry and expansion initiatives, cultivate strategic alliances, and strengthen executive-level customer relationships. Working closely with delivery leaders, the Business Manager will set performance expectations, develop future-ready teams, and create sustainable revenue growth—firmly establishing Xcellink as a trusted regional partner in data center operations and software-driven technology services. Business Development & Strategy: • Develop and implement comprehensive business strategies to achieve company growth targets. • Identify and pursue new business opportunities, including partnerships, joint ventures, and other strategic alliances regionally. • Conduct market research to identify trends, opportunities, and competitive landscape. • Lead the technical discovery sessions, collaborating with customers to understand their business and technical requirements, • To drive Xcellink solutions in applications development, data center services or ICT services. Sales & Revenue Growth: • Lead the sales initiatives to achieve revenue targets and expand the customer base and product/ service offerings. • Develop and execute sales plans to drive market penetration and customer acquisition. • Collaborate with sales and pre-sales teams during the sales cycle, providing technical input for solution design and clarifying technical aspects during contract negotiation. • Ensure the successful execution of customer projects, managing multi-disciplinary technical teams to deliver solutions within specified timeframes and budget constraints. • Monitor and analyze sales performance, providing insights and recommendations for improvement Customer Acquisition, Success & Relationship Management: • Design and implement customer acquisition strategies to attract and retain high-value clients. • Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions. • Ensure customer satisfaction through regular follow-ups, feedback collection, and addressing any issues promptly. Market Presence, Networking & Relationship Building • Increase company visibility and brand presence through targeted marketing, promotional activities, and proactively attend and represent the company at industry and networking events. • Develop and execute brand positioning strategies to differentiate the company from competitors. • Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities. • Expand and leverage the company's network of industry contacts including potential clients, partners, vendors, and influencers, to identify new business opportunities. Collaboration with Delivery Team: • Support and lead the delivery team to ensure that services are aligned with expectations. • Provide market insights and feedback to the delivery team to guide the development of relevant services. • Collaborate on the development of new service offerings that address emerging market demands and customer requirements. Revenue & Performance Management: • Monitor key performance indicators (KPIs) related to sales, revenue, and customer acquisition. • Provide regular reports to senior management on business development and sales activities. • Adjust strategies and tactics as needed to meet evolving business goals and market conditions. Leadership & Team Development: • Foster a collaborative and results-driven team culture focused on continuous improvement. • Provide technical trainings when required for both internal team and external projects. Requirements Bachelor’s degree in Computer Science or a related field. An MBA or equivalent is preferred. 5 to 7 years of experience in business development, with knowledge of Data Center Operations, Software Development, and Workforce Augmentation. Proven success in growing business across Southeast Asia, supported by a strong industry network. -Ability to develop and execute business strategies that drive growth and meet company objectives. -Strong track record in achieving sales targets, expanding the customer base, and increasing revenue. -Good understanding of market trends and customer needs within the data center and software development sectors. -Excellent communication, relationship-building, and negotiation skills. Benefits - Comprehensive benefits package - Opportunities for professional growth and development - A supportive and collaborative work environment