IT Support Engineer (EIACS) - (WL-FNW250905 004/04)

Responsibilities • Support project teams in the implementation, installation, and configuration of PCs/workstations, operating systems, applications, and related peripheral devices. • Provide 1st level on-site IT support to end-users. • Troubleshoot and resolve issues related to PCs, peripherals, and applications. • Perform daily health checks and inventory checks on systems. • Provide timely updates and findings to the Project Manager on escalated issues. • Deliver hands-on support in a Windows client environment. Requirements • Diploma in IT or equivalent IT experience. • Hands-on experience with installation, configuration, and troubleshooting of PCs, peripherals, and applications. • Prior experience providing IT support in a Windows (client) environment.