Network Technician - (SS-FNW241120 007/01)

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services. As a Network Technician, you will be responsible for the following :- • Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead. • Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality. • Provide 1st Level on-site Network Support to end-users. • Attend to daily customers' issues reported when not on standby. • Perform routine tasks to ensure the network's stability and prevent potential issues. • Identify and resolve issues related to network. • Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network. • Responsible for the patch management of network systems and devices to ensure security and optimal performance. Requirements • Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network. • Capable to understanding and implement procedures and instructions given in operations manual. • A strong team player with the ability to collaborate and willingness to support others. • Have strong communications skills and ability to resolve issues or inquiries effectively. • Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours). • Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis. Benefits • You will be trained to install, monitor, and troubleshoot network equipment. • Shift Allowance • Performance Bonus