OpenText ECM Functional Consultant

Responsibilities: • Lead the end-to-end functional design and delivery of OpenText Enterprise Content Management (ECM) solutions, ensuring compliance with project scope, timelines, and quality standards. • Facilitate client workshops to elicit detailed business requirements, process flows, and functional needs. • Translate business requirements into clear functional specifications, use cases, and solution designs. • Configure and customize OpenText modules (e.g., Content Server, Extended ECM, Documentum) including metadata models, workflows, permissions, and integrations. • Design and implement document lifecycle management, access controls, and retention policies in alignment with regulatory and security requirements. • Conduct functional testing, user acceptance testing (UAT) support, and solution validation to ensure system functionality meets business objectives. • Provide advanced troubleshooting and performance optimization for OpenText solutions, working closely with technical teams on defect resolution and system enhancements. • Prepare functional documentation, training materials, and operational guides for business users and administrators. • Mentor and guide junior consultants, assigning tasks and monitoring progress in functional workstreams. • Coordinate with project managers, technical leads, and stakeholders to ensure smooth project delivery and issue resolution. • Stay current on OpenText product updates, security compliance requirements, and ECM best practices, advising clients on potential improvements. Requirements • Proven experience as a Functional Consultant in OpenText ECM solutions. • Strong understanding of ECM concepts, workflows, metadata management, and integration patterns. • Experience with client engagement, requirements gathering, and solution documentation. • Ability to work on projects requiring Security Cat 2 clearance in Singapore. • Strong problem-solving skills and ability to manage multiple priorities.