Customer Service Representative

Job Description SUMMARY OF ESSENTIAL FUNCTIONS: To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals. SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls. Initiates and enters orders by in…