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Customer Support Lead - Travel
Placements24 · Pretoria, South Africa · On-site · Posted 5 days ago
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About the job
About the Role Our client is seeking an experienced and empathetic Customer Support Lead to manage their remote customer service team in the travel sector. This role is critical in ensuring that guests receive outstanding support throughout their travel planning and journey. You will lead a team of support agents, set performance standards, and develop strategies to enhance customer satisfaction and loyalty. This position offers the flexibility of a fully remote setup, allowing you to lead and …
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