Customer Service Agent

Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; Assist customers when there are flight disruptions and/or cancellations; Handle and safeguard of confidential information; Address any complaints in a professional and timeous manner; Escalate any problematic issues to the Supervisor on duty; Provide professional Customer service at all times. Grade 12 or equivalent; Airport and tick…