Head of Centre Operations - Regional Retail Outlets

Lead high-profile operations for Malaysia’s premier luxury outlet destinations. Direct report to President & COO. Transform regional retail experiences. Why you should apply: - Command operational excellence across two iconic luxury retail landmarks. - High-impact leadership role reporting directly to the C-suite. - Enjoy operational autonomy while shaping multi-site commercial strategy. What you will do: - Spearhead daily operations, engineering, and M&E for GHPO. - Provide strategic operational and technical direction for JPO. - Empower a dynamic, high-performing team of 24 professionals. - Drive multi-million ringgit budget optimization and cost controls. - Champion emergency readiness and world-class safety compliance standards. - Build powerful partnerships with elite brands, authorities, and contractors. Experience you need: - Degree in Engineering, Facilities Management, or related field. - Proven leadership in large-scale commercial or retail property operations. - Expert knowledge of complex M&E infrastructure and building systems. - Master of operational budget management and strategic cost optimization. - Track record of driving safety compliance and vendor management. Nice to have / Bonus: - Track record of scaling operations across multi-site commercial portfolios. The company: - Premier joint-venture luxury outlet destination delivering world-class experiences. - Market-leading retail platform known for continuous growth and excellence. Work Arrangement / Benefits: - Primary hub at Genting Highlands with bi-weekly Johor travel. - Standard weekday hours with strategic weekend operational rotation.