Member of Technical Staff, Forward Deployed

ABOUT THE ROLE Join a small, senior team at an AI company building agents for industrial operations. In this customer-facing engineering role, you will deploy solutions in customer environments and bring field insights back to the product team. WHAT YOU'LL DO - Work with customers to onboard their data, run demos and proofs of concept, and deploy the platform across industrial sites. - Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems. - Design clean, practical interfaces for industrial operators. - Lead workshops and training sessions to support customer adoption. - Turn customer feedback into actionable product improvements. WHAT WE'RE LOOKING FOR - At least 3 years of full-stack engineering experience, including embedding with enterprise customers and translating their needs into technical solutions. - Production experience with Go and TypeScript, and experience shipping LLM-powered and backend systems. - Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines. - Familiarity with technologies including Node.js, React, Postgres, and LLM APIs. - Strong communication skills, including the ability to explain technical concepts to non-technical stakeholders. - Willingness to travel regularly to customer sites. COMPENSATION & BENEFITS Base salary range: $180,000 to $350,000 annually. LOCATION On-site in New York, New York, United States. Regular travel to customer sites is required.