Office Operations Manager

ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE “Fun logistics.” That's how our US Office Ops lead describes her job, and it sums up this role perfectly. It's the operational engine behind a 350+ person office - vendors, maintenance, thoughtful touches - run by someone who finds real satisfaction in a space that feels curated and intentional. We're a high-growth company with teams across New Zealand, Australia, North (and now South!) America. Our stunning, Victoria Park adjacent, Auckland office is our global HQ and the centre of the action - 350 people today, with hundreds more to come, plus a constant flow of farmers, investors, candidates and partners through our doors. We're an office-first company because we believe great environments help great teams do their best work. Our HQ isn't just where people turn up, it's where ideas move fast, relationships get built and the energy of Halter lives. As we scale, the space, the systems and the experience of working here need to scale with us. Our Office Operations Manager is heading off on parental leave, and we're looking for someone to step in and keep the engine running - and then some. This is a hands-on operational role with real ownership: you'll run the day-to-day of the office, keep improving how it looks and feels, and take on a growing piece of work around how Halter hosts the outside world. You'll work closely with our Office Ops team, collaborate with all our internal teams and report to our Exec Ops Partner. For the right person this is a real entry point into a fast-scaling company. The fixed term covers the leave, but at the rate we're growing we'll need the extra hands for good. WHAT YOU'LL DO Office Operations Manage the day-to-day with precision. Vendors, supplies, maintenance, invoices, logistics - nothing falls through the cracks on your watch. - Own vendor relationships and comms across cleaning, maintenance, security and supplies - holding them to the Halter high standard - Manage and resolve maintenance issues for our HQ fast - you close threads, always - Keep the kitchens stocked, the coffee machines humming and the consumables flowing for 350+ people - Own the Friday staff drinks and snacks rhythm and look for creative ways to bring about connection within the team day to day. Space and Experience Keep the office sharp, welcoming and visitor-ready, every day. You don't just maintain the space, you elevate it - you'll have real creative ownership over how it looks, feels and flows as the team grows. Community and Events As Halter gets bigger, more of the industry wants to come to us - meetups, partner events, farmer groups, university visits, milestone celebrations. You’ll help make sure every one of them runs smoothly. - Support the teams hosting events at Halter HQ - Marketing, People, Sales and others own the event, you help with the setup, logistics and pack-down that make the day work - Be a reliable pair of hands on event days: room setup, AV check, catering in and out, access sorted, space reset afterwards - Help keep the hosting playbook current - what worked, what didn’t, what the next person needs to know Systems and Scale Build simple systems that remove friction as we grow. What does this office need to look like when the team is 3x the size? What's likely to break next, and how do we get ahead of it? - Support the fitout and move into our new Auckland HQ - Think about how we physically scale without losing what makes the space great - Recognise and fill gaps - what folks need that is currently missing WHO YOU ARE You don't wait to be told. You walk into a room and clock what's off, what could be better and what's about to become a problem. Then you fix it, often before anyone else notices. You bring calm to chaos, warmth to the day and real pride to your work. You love being relied on, and you care about the details because that's just how you're wired. Proven experience isn't the point. We're looking for someone ambitious, who wants to make things better and cares about the details - someone who sees "fun logistics" and thinks yes, that's me. Office management, ops, events or hospitality experience helps, but how you think and the standards you hold yourself to matter far more. WHAT GREAT LOOKS LIKE - Self-directed - comfortable owning your patch and running with it - Highly organised - you juggle a lot of moving parts without dropping any - Detail-obsessed - you notice the small things others miss - Systems-minded - you build for scale, not just for today - Relationship-driven - vendors, teams, visitors and external partners all trust you - Positive energy - the office feels better because you're in it YOU'LL SUCCEED AT HALTER IF - You get real satisfaction from walking into a space and knowing it works because of you - You enjoy building simple systems that quietly make everyone's life easier - You like being the host - making a room full of people feel looked after is your idea of a good day - You want to be part of a high-performing, ambitious team and you raise the energy around you - You want genuine ownership and room to grow, not a checklist OUR BENEFITS - Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Delicious snacks and drinks are available for your daily flow. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. OUR OFFICE FIRST APPROACH Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work toge