Business Analyst Middle [Antifraud, Mexico]

We’re looking for a Business Analyst to join our Risk Monitoring team. The team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Fraud and AML/KYT use-cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals. Challenges that await you • Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout • Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design • Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution • Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes • Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity What makes you a great fit • Basic SQL proficiency (data validation, exploratory analysis, alert quality checks) • Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk) • Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows) • Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes • Experience in cross-team collaboration and stakeholder management • Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows • B2 or higher English level for effective communication with an international team Your bonus skills • Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design • Understanding of APIs and event streaming (Kafka or similar) • Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics Our ways of working: • Innovative Spirit: A commitment to creativity and groundbreaking solutions • Honest Feedback: valuing open, transparent communication • Supportive Team: a strong, collaborative community • Celebrating Achievements: recognizing our wins together • High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: • Relocation support to Mexico with assistance for the employee and their family • Flexible work from our office or hybrid • Healthcare Coverage • Education Budget: Language lessons, professional training and certifications • Wellness Budget: Mental health and fitness activity reimbursements • Vacation policy: 20 days of annual leave and paid sick leave