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Hostess - Mandarin Speaking | AYANA BALI

AYANA Hospitality · Bali, Indonesia · On-site · Posted 7 days ago

Bilingual

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About the job

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali. Responsibilities • Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression • Provide accurate waiting time estimates and efficiently manage the guest waiting list • Handle restaurant reservations and coordinate seating arrangements • Present menus to guests and introduce them to their assigned Waiter/Waitress • Ensure guests receive a warm and courteous farewell upon departure • Maintain the cleanliness, organization, and professional appearance of the reception area • Handle incoming calls professionally and respond to guest inquiries in a timely manner • Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience Requirements • Minimum of 1 year experience in the same position in a large luxury resort • Fluent in Mandarin & English • Excellent communication skills (via phone and in-person) • Availability to work in shifts as needed • Good physical condition to walk and stand during an entire shift • Diploma in Food & Beverage, Hotel Management, or other relevant fields.

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