Operations Executive (KL)

Operations Executive (Malaysia) We are seeking a passionate Operations Executive who will be an important part of PRISM+ Malaysia operation team. Being a high growth electronics company, we are looking for a candidate who can adapt well in terms of complex ever-changing process structures and constantly work closely with logistics/warehouse partners to ensure timely fulfilment of all customers orders. You will also be a pivotal role in logistics and systems partners management. Responsibilities of an Operations Executive but are not limited to • Main task: Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada , TikTok & Shopify) , Retail stores and any new sales channels in the future. • Monitoring and ensuring Orders processed by various 3PL providers. • Identify operational requirements and opportunities for improvement , by observing current workflow and research country's benchmark/best practices. • System and process ownership . Establishing and maintaining quality standards. • Derive appropriate methods to analyze and propose change management. • Document findings and prepare weekly reports to Head of Operations (usage of Excel VLookUp & Pivot). • Update team on new processes and systems , monitoring process effectiveness. • Oversee operational compliance with regulations. • Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders Requirements • Diploma or bachelor’s degree in logistics, business, data management, operations, or related field. • Must be detailed oriented • Independent self-starter & able to keep track of multiple concurrent events • Able to analyze large amount of data via excel ( (VLookUp & Pivot) or relevant software tools • Able to multitask, prioritize and manage time efficiently • 1 – 4 years’ experience in a role of similar capacity • Comfortable to commute daily to Bukit Jalil office for work. • Advantageous if candidates have hands on experience on Sales platform (Shopee , Lazada , TikTok & Shopify) and familiar with eCommerce Order Fulfilment and 3PL courier management • 5.5 days work per week (Working hours : Weekdays : 8AM till 5:30PM , Saturdays : 8AM till 12:30noon) Benefits • Annual outpatient benefit (Includes dental and optical benefits) • Annual increment & Performance bonuses • 14 Days Annual Leave • 1 Day Birthday Leave • Free flow snacks and drinks!