Retail Sales Manager (Klang Valley)

PRISM+ is one of Southeast Asia’s fastest-growing consumer electronics brands, and Malaysia is a key growth market. We are looking for a commercially driven Area Sales Manager to lead and scale our Klang Valley retail operations across 5 outlets. This is not a store manager role. This is a retail growth leadership role. You will own revenue performance, team capability, operational excellence and retail expansion execution — reporting directly to the Country Director. If you thrive in high-growth environments, enjoy building high-performance teams, and know how to translate footfall into revenue, we want to speak with you. Responsibilities • Drive revenue growth across 5 Klang Valley outlets with full P&L accountability for the retail channel • Set, track and exceed monthly and quarterly sales targets • Analyse sales trends, conversion rates, ATV, traffic patterns and SKU performance • Identify risks early and implement corrective action plans • Partner with management to design and execute retail campaigns, promotions and incentive structures • Provide structured weekly and monthly performance reporting with actionable insights • Lead, coach and develop a team of Store Managers and retail associates • Build a strong performance culture anchored on accountability and service excellence • Recruit, onboard and train high-potential retail talent • Implement structured training for product knowledge and sales capability • Manage workforce planning, scheduling and manpower optimisation • Ensure operational compliance across all outlets (SOPs, reconciliation, audit readiness) • Maintain best-in-class visual merchandising and brand presentation standards • Oversee inventory planning, stock replenishment and sell-through optimisation • Improve operational efficiency while maintaining customer experience standards • Manage relationships with mall landlords and retail partners • Negotiate exposure opportunities and marketing collaborations • Ensure strong positioning within malls to maximise visibility and traffic Requirements • Bachelor’s Degree in Business, Marketing or related field • Minimum 3–5 years of multi-store retail management experience • Strong commercial acumen with proven track record of hitting and exceeding sales targets • Experience in consumer electronics, lifestyle, or fast-growing retail brands preferred • Data-driven mindset with strong Excel proficiency • Comfortable working in a fast-paced, high-growth environment • Strong communication skills in English; Mandarin and Malay are advantageous • Prior experience managing landlord relationships in major malls