Associate, Workplace Experience, Japanese Speaker, 2027

About The Role AlphaSights is looking for an organised, enthusiastic Workplace Experience Associate to help create a welcoming, productive and well-run Tokyo office. The role combines day-to-day office operations with a strong focus on employee experience, from coordinating vendors and office logistics to supporting events and responding to employee needs. We’re looking for someone who is proactive, team-minded and happy to roll up their sleeves, pitch in where needed and help the team achieve its goals. Responsibilities Include: Office operations and hospitality • Provide professional, welcoming front-of-house support during core business hours, including greeting visitors and responding to general enquiries. • Keep the office tidy, organised and welcoming. • Maintain office supplies and kitchen consumables, ordering items cost-effectively and within budget. • Coordinate incoming calls, procure and track office resources, and manage incoming and outgoing mail and packages. Facilities, vendors and safety • Build and maintain strong relationships with vendors, including seeking quotations and exploring new suppliers and services. • Conduct routine facility inspections, identify issues with furniture, equipment or appliances, and arrange appropriate remedies. • Promote health and safety best practices in line with applicable workplace guidelines. • Share office-wide updates and serve as a key point of contact for the Workplace Experience and Facilities team in Asia. Employee experience and events • Support employee onboarding and offboarding, working across teams to help ensure a smooth and professional experience. • Help plan and deliver in-house and off-site activities, socials and celebrations that support employee engagement, marketing and talent attraction. • Coordinate event details from planning through execution, including catering and food and drink deliveries. • Assist with event setup, breakdown and clean-up, including reconfiguring furniture. Administration and day-to-day support • rack office expenditure, maintain a clear view of the budget and enter charges into the Master sheet as they occur. • Support administrative tasks, including handling business documents, contracts and service agreements. • Arrange employee travel in line with company travel guidelines. • Run errands, coordinate courier services and take on other ad hoc tasks to support the team. What We’re Looking For: • Strong academic credentials (80%+ grade average; equivalent to GPA 3.2/4.0 or 2:1 and above). • 1–3 years of relevant work experience, or other evidence of interest in office management, coworking, hospitality, event planning, administration, facilities coordination, operations. • Fluent Japanese (JLPT N1 and above) and English at business level or above. • Ability to think on your feet and not easily flustered or overwhelmed • Manage ambiguity, a wide variety of stakeholders, conflicting priorities, and high-pressure environments • Proactive, forward-thinker, multi-tasker, and problem-solver with superb attention to detail. • Strong interpersonal and communication skills • The capacity to build positive working relationships across function and seniority level. Compensation and Benefits: • The first-year compensation: ¥4,200,000 • Full social insurance. • 15 days of paid leave and 5 days of paid sick leave from the first year of employment. • If you work on public holidays, you will be granted additional annual vacation days. • Commuting allowance. • 6 months maternity leave, 6 weeks paternity leave. • State-of-the-art office with amenities in the heart of Tokyo; option to WFH each Friday. AlphaSights is an equal-opportunity employer.